Shipping Policy

At Herbi Wave, we are committed to delivering your orders safely and on time across Bangladesh.

1. Order Processing

All orders are processed within 1 to 2 working days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time

Delivery time depends on your location:

Inside Dhaka: 1 to 2 working days
Outside Dhaka: 2 to 4 working days

Delivery times may vary due to courier delays or unforeseen circumstances.

3. Delivery Charges

Delivery charges may vary based on location and order value.
The final delivery charge will be shown at checkout or confirmed during order verification.

4. Order Confirmation

Our team may contact you via phone to confirm your order before dispatch.
If we are unable to reach you, the order may be delayed or cancelled.

5. Cash on Delivery

We offer Cash on Delivery service in selected areas across Bangladesh.
Please ensure correct contact details and availability at the delivery address.

6. Delivery Partners

We work with trusted courier and delivery partners to ensure safe and timely delivery of your products.

7. Delays and Issues

While we aim for timely delivery, Herbi Wave is not responsible for delays caused by courier services, weather conditions, or other external factors.

8. Contact Information

If you have any questions about shipping or your order status, please contact us:

Phone: 01714130350
Email: hello@herbiwave.com
Address: 11/8/E, Free School Street, Panthapath, Dhaka 1205